The Fireside Difference
When we started our business in 1996, we made ourselves a promise:
"To build/remodel each home the way we would our own and to treat our clients as we would like to be treated ourselves."
This promise is not just something we say, but is something that we live out each day.
In recent years, we have taken this promise a step further and developed our:
"6-Point Homeowner Promise"
This is our unique approach to building/remodeling that allows us to deliver the warm and cozy new home/remodel you deserve.
1. Detailed Specifications & A Guaranteed Budget
Our clients are often surprised by the number of questions we ask and the time we spend up front with them. We have learned that time invested up front is the key to the project going smoothly and achieving the final look and results you desire.
We work with you to select all of the materials on the job – up-front – so that we can deliver you a Guaranteed Budget before the work even begins.
2. Innovation In Design
A successful project occurs when the Design & Construction phases of the project are in harmony. We assist you during the design phase and execute the building part of the project precisely per the plan.
3. Remarkable & Prompt Communication for our clients.
Isn't it nice when you get a person to answer the phone? Or get a call back within an hour, not days? Or when you send an email and get a helpful response that same day? That is the level of communication we offer our clients. We will send you in-progress surveys to see how we are doing. If there is a Warranty issue, we immediately create a form to record that request and get it taken care of right away. We are obsessed with offering remarkable and prompt communication to you.
4. Excellence in Energy Efficiency & Indoor Air Quality
"Build it tight and ventilate it right." is one of our mottos. Our 4,000 sq. ft model home had utility costs of just $240 over the last 12 months. We know how to save you energy dollars and provide indoor air quality in your home that will keep your family healthy and happy.
5. Guaranteed Start Date & Completion Date
Happy homeowners have their projects started and completed on time. When our team gets on your job – we stay committed to it all the way through to completion.
6. Our Money Back Satisfaction Guarantee
A lot of people say 'Satisfaction Guaranteed,' but what does that mean?
With Fireside, it means a portion of your final payment is set aside. If you are not completely satisfied – you keep it. If you are completely satisfied, you pay us the complete final payment. We are so confident in your complete satisfaction, we back it up with this Unique Guarantee.
Our goal is to make the new home construction or remodeling process a smooth and enjoyable one. And to deliver your new home or remodel project with the design and energy efficiency that you'll enjoy for decades to come.
If you are looking for a building partner who is transparent, honest, knowledgeable and on your side – we'd love to hear from you.
