5-Point Home Owner Promise

The Fireside Difference

When we started our business in 1996, we made ourselves a promise:

"To build/remodel each home the way we would our own and to treat our clients as we would like to be treated ourselves."

This promise is not just something we say, but is something that we live out each day.

In recent years, we have taken this promise a step further and developed our:

"5-Point Homeowner Promise"

This is our unique approach to building/remodeling that allows us to deliver the warm and cozy new home/remodel you deserve.

1. Detailed Specifications & A Clear Budget

Our clients are often surprised by the number of questions we ask and the time we spend up front with them. We have learned that time invested up front is the key to the project going smoothly and achieving the final look and results you desire.

We will work with you to navigate these challenging times of inflation and supply chain issues to create a clear and complete budget from the start so you have transparency into pricing and sourcing, and to help you understand and anticipate any budgetary issues we foresee to help the project stay on track.

2. Innovation In Design

A successful project occurs when the Design & Construction phases of the project are in harmony. We assist you during the design, planning, and budgeting phases and execute the building part of the project precisely per the plan.

3. Remarkable & Prompt Communication for our clients.

Isn't it nice when you get a person to answer the phone? Or get a call back within an hour, not days? Or when you send an email and get a helpful response that same day? That is the level of communication we offer our clients. We will send you in-progress surveys to see how we are doing. If there is a Warranty issue, we immediately create a form to record that request and get it taken care of right away. We are obsessed with offering remarkable and prompt communication to you.

4. Excellence in Energy Efficiency & Indoor Air Quality

"Build it tight and ventilate it right." is one of our mottos. We belong to the Energy & Environmental Building Alliance to keep up with the latest in Green Building. We know how to save you energy dollars and provide indoor air quality in your home that will keep your family healthy and happy.

5. A Committed Project Schedule with Regular Updates

Even with an unprecedented building environment due to supply chain shortages, we are here to help you through the process with our commitment to staying on schedule and providing timely updates. What this means from Fireside is that we will do everything in our power to keep your project on schedule and when issues arise there will be open communications to help you adjust and adapt as we tackle each and every hurdle together. We can't always control every variable, but we will be right there with you every step of the way!

If you are looking for a building partner who is transparent, honest, knowledgeable and on your side – we'd love to hear from you.